Pardon the novel, but after reading through many of the negative reviews, I decided I needed to write my own, because I've grown to love this place after feeling the same sort of way, as many of the less than 3 star reviews, in the beginning. Here's the deal...the prices are amazing, the food is consistent and delicious, the portions are well beyond their prices, the service could be improved (from a new guest's standpoint) and no, they don't serve their drinks in fancy glasses or give you nice silverware. I'm a big fan of good food and a bigger fan of good food at a great price (this is not to say I don't enjoy my fancy meals, too). I don't care that I'm not drinking out of crystal...and for those of you that complain about the plastic forks...maybe you should learn to use chopsticks. :P Yes, when my friend and I first started going, we were hesitant to think much of the place because it seems to be a crazy environment. However, after going time and time again, it's just how they work. They work morning through night with little help and still manage to keep the doors open. How many of you could do that day in and day out?? After building a rapport, I see the kind and humorous side in Connie (the lady that we all know) and Paul (the guy with the "fluffy chef's hat" ). Even the guy who gets louder (whose name I don't know) can have a softer side when he's not going crazy with orders. No, we don't always have our water refilled, yes, the orders sometimes do take long to even be taken, and we used to comment among ourselves, but this place has become a staple for us to dine in during our lunch break. We gave it time, not just one...or even three times...but more because the food/prices kept us coming back. But each time you go, you understand the dynamic more and learn to appreciate, or even find the humor in it. Many of the negative reviews are regarding their service standards and that some of their dishes being bland. One of the main dishes that I noticed people commenting on is the Hoi Nam chicken, better known as Singaporean Hainanese chicken. The chicken is meant to be prepared that way (bland) with sauces to accompany. And that sauce that goes along with...delicious! Do I like the dish? Let's just say that I don't hate it, but it's not something I would typically order for the very same reason that many of you have commented. But this does NOT mean that all foods are created equal. But, I do recommend some of the following dishes as they are also our go-to's: Salt and pepper chicken wings - they're crispy, salty and the addition of the jalapenos (usually) pack a good amount of punch! Salt and pepper pork chop - same as the chicken wings in flavor - 99% of the time, it's been the most moist pork I've ever had Thin rib eye - yes, it's fatty but some people like that; yes, it's served with potatoes and it seems odd; no, it doesn't seem like Asian food - how many of you like Asian food but have partners or friends that don't? Well, then maybe that will answer your question as to why this is on their menu... Curry Chicken - you need to realize that this isn't your typical Thai or Indian curry chicken, it's Malaysian, and yes, it tastes different than what you're used to, and that's amazing - stop comparing apples to oranges Chicken with mushroom and Chinese sausage - this dish takes a long time to prepare, so be warned, but it's worth it; the chicken is tender, the broth is rich, and Chinese sausage as well as some veggies are just served on the side. The veggies have no seasoning, but it's meant to be dipped into the broth. (In fact, I left during this review to eat there and had it.) Steamed fish filet - we got this only because we saw it on the new picture menu on the wall and again, without the sauce, it would be bland, BUT it's tender and delicious with the ginger soy sauce. I've ordered it twice, now. So, for those of you that gave negative reviews...I suggest you give it another shot and get something you know will be good. For those of you that haven't tried, go with the S&P wings and/or pork chop and Steamed chicken and mushroom w/Chinese sausage. Though, I'm sure some of you will still be tough to please.
Teresa W. on Jul 8, 2016